Manager/Co-ordinator

Employer Wheels in Nairnshire
Job Type Administration Service/Project Management Volunteer Management ALL SERVICE DELIVERY JOBS ALL LEADERSHIP ROLES
Location Aberdeen, Inverness and the North
Specific Location Nairn, working from home
Salary 23-25k / pa
Closing Date 19th April
Application Documents Wheels-in-Nairnshire_PROOF_AA162453_v1_53.pdf 84.45 kB

Description

Wheels in Nairnshire WIN is a SCIO with a board made up of four trustees, supported by officers from local third sector and NGO organisations. We are based in the beautiful seaside town of Nairn on the coast of the Moray Firth, an ideal place to live and work, with a local population in need of the services we provide. 

We have recently been recruited by Highland Council to provide a replacement for the well-known Dial-a-Bus service. This will operate alongside our existing volunteer car driver scheme which provides a service for people in our rural community who are unable to use, or have difficulty with access to existing transport by reason of their age, physical or mental disability, ill health, isolation or other factors. 

Although we began operation in March last year, we had almost immediately to suspend activities because of lockdown. Nevertheless we have drafted a number of policies and procedures. Board members have management, marketing and administrative experience, including with another car scheme, so the successful candidate will enjoy a measure of support from the outset. The position is based in Nairn and is for 37.5 hours a week, with an expectation that the successful candidate will work flexibly to ensure the operation of the service 7 days per week.

The successful candidate will have a caring, professional manner, be organised, computer literate and be able to work well in a small, friendly team of volunteers supported by a small board of trustees.

  • Salary: £23-25,000 FTE 
  • Working from home
  • Laptop/phone provided
  • Standard holiday allowances, full employment rights after probationary period, work based pension etc 

Responsibilities

As a manager, you’ll need to: 

  • Research and review staff & volunteer policies and procedures, including risk assessments
  • Develop a close working relationship with transport stakeholders and providers to understand how they work and keep information on their services up-to-date 
  • Generate appropriate role descriptions for drivers, volunteers & others 
  • Ensure there is appropriate support and training for everyone involved in the organisation
  • Promote volunteering (internally and externally) through recruitment and publicity strategies and campaigns
  • Together with Board members interview and recruit drivers/volunteers 
  • Ensure drivers/volunteers are appropriately matched and trained for a position
  • Organise rotas and provide inductions and training
  • Monitor, support, motivate and accredit drivers/volunteers and their work
  • Carry out annual staff appraisals and monitoring from time to time
  • Celebrate volunteering by nominating volunteers for awards and organising celebration events/reward schemes
  • Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact
  • Attend committees and meetings
  • Manage finances, budgets and resources, including the reimbursement of expenses & payroll
  • Keep up to date with legislation and policy related to staffing & volunteering and make any necessary modifications to accommodate changes
  • Generate income, assist in writing funding bids and raise funds to make projects sustainable
  • Monitor and evaluate activities and write reports for funders and trustees
  • Maintain databases and undertake any other administrative duties.

Skills

You will need to show:

  • Excellent communication skills
  • Strong interpersonal skills and the ability to deal with a diverse range of people
  • Experience of managing or coordinating projects (paid or unpaid)
  • An empathy with volunteers and an understanding of their needs
  • The capacity to inspire and motivate others
  • Ability to deal with information in a confidential manner and respond with sensitivity
  • Good organisational skills and the ability to multitask
  • Ability to handle numerical data for petty cash/budget management and fundraising. Previous experience of using an accounting software package such as Xero or Quickbooks would be an advantage.
  • Administrative and IT skills, and an ability to maintain records and produce clear written and oral reports. Experience of Office/ G-suite would also be an advantage. 
  • Experience of working across different sectors and developing links with other agencies
  • A flexible and non-judgemental approach to people and work.
  • An understanding of local transport issues, a commitment to the organisation to which you apply and empathy with service users are also important. Charities need people who have the ability to cope with limited resources, seize opportunities and think creatively.
  • A full, clean driving licence and use of a car, so that filling in and delivering the occasional service is possible. 

Apply

Closing date 19th April

Interviews 26th April (on zoom) 

Proposed start date 1st June

Salary £23-25k FTE 

Full time, working from home. Local to Nairnshire & has own transport. 

To Apply, send a CV and covering letter to [email protected]

  • for any queries, you can call 07716 214 777

www.wheelsinnairnshire.org

Only registered members can apply for jobs.