Volunteer Coordinator

Employer SCAA
Job Type Volunteer Management
Location Perthshire and Fife
Specific Location Home-based with a minimum of one day per week in the Perth or Aberdeen Office
Salary £20,000 - £25,000 per annum
Closing Date Midday, Friday 25th June


Launched in 2013, Scotland’s Charity Air Ambulance has grown and now works in partnership with the Scottish Ambulance Service as an integral part of Scotland’s frontline emergency response network. They respond to trauma incidents and medical emergencies across the country, covering an area of more than 30,000 square miles, with services that save and improve lives across Scotland every day.

Initially, a single helicopter operating from Perth Airport, SCAA added a second in 2020 which is based at Aberdeen Airport. The two helicopters, alongside two rapid response vehicles, take expert paramedic care to the scene of time-critical emergencies. SCAA then transports patients to hospitals all over Scotland to receive the most appropriate medical care.

In an emergency time is critical and this is where SCAA makes a huge difference. A patient’s chance of survival and full recovery are greatly increased if they receive the right medical care within the first hour of injury or illness. SCAA can be airborne within five minutes of receiving an emergency call and reach anywhere in Scotland in under 75 minutes. Their fast response and ability to reach some of the country’s most remote and rural areas save vital minutes when every second counts.

As Scotland’s only charity air ambulance, SCAA provides a leading-edge air ambulance service that is integral to emergency services in Scotland. Over the last 8 years, SCAA has responded to almost 3,000 callouts and in 2020 alone, they responded to 460 emergency callouts, of which 47% were trauma cases. Every life-saving mission undertaken in a SCAA helicopter costs approximately £2,500. Funded by the people of Scotland, primarily through donations, fundraising, events and our life-saving lottery, these statistics and figures demonstrate the essential requirement for SCAA to have a leading-edge fundraising team to match their leading-edge life-saving services.

Currently, SCAA has support from around 120 dedicated volunteers across Scotland. Following the launch of their second life-saving helicopter in early 2020 to support them in serving more people more often in Scotland, SCAA continues to drive the expansion of their volunteering activities to ultimately engage up to 400 volunteers with the charity within the next 2 – 3 years. The Volunteer Coordinator will lead the delivery of support for volunteers – driving recruitment and retention alongside delivering training, supervision and support. Working closely with the Fundraising Manager, Community Fundraising Officers and wider fundraising team, the Volunteer Coordinator will be central to the implementation and ongoing growth, development and sustainability of SCAA.

SCAA requires a Volunteer Coordinator with experience in recruiting, retaining, training, managing and supporting volunteers. This will be underpinned by knowledge of the principles and methods of volunteering and community fundraising. They must be experienced in working with volunteers and in particular, growing volunteer numbers. The Volunteer Coordinator will also have a track record of successfully developing and sustaining relationships and delivering high standards of supporter care. They must have experience leading on all aspects of daily administration for a large team of volunteers (120 and growing) and their activities, developing and inspiring them to develop the best possible practice to meet the needs of the communities SCAA serve. This role requires someone highly organised with meticulous attention to detail, shows initiative and effectively prioritises their workload. The Volunteer Coordinator will have excellent communication skills and be IT literate.


Pease email us at [email protected] or call us on 01786 542 224 to request an information pack, full job description and person specification.

You are advised to get in touch well in advance of the closing date to give us time to consider your application and pre-interview the strongest applicants.

Closing Date: Midday, Friday 25th June

Interview Dates: Tuesday 6th July

This search is being conducted exclusively for SCAA by BTA (Bruce Tait Associates). Our leadership team have all worked in the voluntary sector and we use this experience to match organisations and individuals to create great appointments.

Only registered members can apply for jobs.